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When you promise people something and they see others getting it while they do not, it can make them angry.

This sums up the feelings of many struggling families who are still waiting for the IRS to send them their tax refunds, stimulus payments, or monthly installments of the advance child tax credit — or all three.

On July 15, the first batch of advance child tax credit monthly payments — worth roughly $15 billion — was sent to about 35 million families. The Treasury and IRS said more than 2.2 million additional stimulus payments totaling $4 billion were disbursed last week under the American Rescue Plan. And nearly 4 million taxpayers who overpaid their taxes on unemployment compensation have been sent refunds that average $1,265.

This is good news for families who have gotten their money, but it also fuels the frustration of others who are struggling and haven’t received their payments. A private Facebook page, created in March, has close to 1,000 members who share stories of failing to receive the third stimulus payment.